Do you know where your data is stored?

Posted by liza On September - 9 - 2009

As paperwork quickly disappears from our drawers and digital data storing becomes increasingly crucial in everyday personal and business life, not everyone realizes how important could be to know where your back-up servers are physically located.

Think about all those letters you have on your web-mail provider account.

What happens if the service disappears for one reason or the other. Where or who can you turn to to recover them?

This might not be an issue one thinks about every day, but many Aussies might have had the taught last wednesday.

On Sept. 2nd, Australia disappeared from the www for a whole hour, between 7.50 and 8.50 am local time reported the Sydney Morning Herald. Telsta, by far the country’s number one ISP, suffered from a major crash which affected home, business and mobile  internet customers.

Telstra customers could not access any international sites or Australian sites containing international links. Since Telstra’s customers also include most down under ISPs, most of the country was affected.

The problem apparently was caused by Telstra’s international gateway, which lost the ability to find the domain names of international websites.

The technical difficulty was most likely solved with the classic home-style turn-off-turn-on-the-switch procedure.

No damage done, but we should all stop and think that even though our stuff feels like it’s on our computer, it’s actually not. Thousands of miles usually separate us from our mails, documents or pictures.

A safe data storage provider should be able to indicate precisely the server’s location and be transparent on panic data recovery procedure.

The landscape… inside the mountain

Posted by liza On August - 21 - 2009

Visiting Swiss Fort Knox, Swiss DNA Bank’s storage partner

First comes a nice walk in Gstaad, one of the best-known and more exclusive skiing resorts in Switzerland.

Than comes a short and charming car ride.

Than comes a tiny iron door on the wall of the mountain next to Gstaad’s airport.

And then it’s like being in a James Bond movie. It’s a petty comparison, ok, but it gives the idea.

When Swiss DNA Bank’s officials where looking for a strong data storage partner the key world was: high standard Swiss security.

What can be more Swiss and more secure than a nuclear shelter embedded in the Swiss Alps?

Yes, Swiss Fort Knox data storage center happens to be located inside a former military nuclear shelter. Mr. Christoff Oschwald, one of the two parters which own the company, blended his IT and military background and created this unique server hosting facility.

Prior to the visit, which is privilege for customers and selected press, one must fill a request form. Than getting in is an experience in between boarding an airplane and waiting in line for an adventure Disneyland ride. Only this is for real.

A security guard, which accompanies the visitors throughout the tour, is in charge for ID checking, metal-detector inspection and weighting you. A strange but important procedure: it is the safest and fastest way to check wether you are heavier on your way out - that is, are taking something away from the facility.

Than the James Bond-like part starts: long corridors dug in the bare mountain’s rock lead the way to some times small, some times huge chambers. The servers are located at the heart of the facility and the number of half-a-meter- thick iron doors is impressive.

Swiss DNA Bank’s servers are located in the main server storage area. The environment is constantly cooled down by the water that flows from the glacier on top of the mountain, keeping the the inside temperature ideal for the machine’s well-functioning.

Swiss Fort Knox is a veteran in secure data storage providing, so together with such an infrastructure was Swiss DNA Bank’s obvious partnership choice.

If you are lucky enough to enter the facility, you’ll most likely receive the ultimate treat after the tour: a drink at the sky bar: Gstaad’s airport former control tower, which sticks out of the mountain’s side. Even the finale was really James Bond. I wanted to ask for a Martini, “shaken, not stirred”.

For further information on Swiss Fort Knox’s facility: www.swissfortknox.ch